Refund policy

Items are handmade vintage textiles and returns are at my discretion. Returns on bespoke orders are not accepted (this includes: poles, stretched suzanis, upholstery items). If you wish to return an item please notify me as soon as possible at c@chloejonasoninterios.com

Goods must be sent back within 14 days of receiving items.

Customers are required to pay for returns to be shipped back.

It is the customers responsibility to return the goods in perfect condition, I therefore suggest you use a tracked postage service with insurance.

Subject to assessment you will be fully refunded (minus original shipping charge) once the item has been received.

I will aim to process all returns within 10 working days from receipt of the intact goods, however, please note that during busy periods this may take a little longer.

Please note I will only accept the return of item/s if sent back in original unused condition; we reserve the right to reject items returned, this includes any items that smell of smoke and items returned in unsuitable packaging.