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Job Title: Operations Manager - Chloe Jonason Interiors

Job Description: Chloe Jonason Interiors (based in Grantham, Lincs), is a soft-furnishing and upholstery business specialising in vintage fabrics. We are currently seeking a highly organised and detail-oriented Operations Manager to join our team. This pivotal role will contribute significantly to our mission of crafting bespoke and timeless sustainable homewares. Our work includes creating handmade curtains, blinds, cushions, and upholstery. We are dedicated to merging exceptional craftsmanship, unique design and sustainable practices to produce beautiful and eco-friendly products that endure the test of time.

RESPONSIBILITIES

Stock Management:

• Oversee stock management activities, including ordering poles and other necessary materials

• Conduct regular stock checks to maintain accurate inventory records
• Coordinate with suppliers to ensure orders arrive in time for installation dates
• Maintain the organisation and efficiency of the stockroom

Project Management:

• Conducting site visits, collaborating with clients, providing estimates and generating invoices
• Managing projects from start to finish, with a focus on attention to detail
• Developing comprehensive manufacturing worksheets for each bespoke item (training provided)
• Addressing design and manufacturing inquiries promptly and proactively- resolving any challenges that arise
• Cultivating and nurturing strong client relationships
• Manage projects from start to finish, ensuring seamless execution and adherence to project timelines.
• Act as the direct point of contact for clients, providing regular progress updates and addressing any concerns or inquiries
• Organise contractors' schedules in alignment with project installation dates to ensure smooth workflow and timely completion.
• Perform project costing and budget management tasks effectively

 Estimac and Project Coordination:

• First point of contact for initial enquiries and generation of estimates
• Update Estimac with project details and monitor project progress
• Coordinate various aspects of projects, including scheduling project instals and tying in different contractors efficiently
• Ensure effective communication and collaboration among team members and contractors involved in projects

Key attributes & qualities we are seeking:

• Proven experience in a similar role, preferably within the interiors industry. - Excellent organisational and time management skills.
• Proficient problem-solving skills with a proactive approach
• Proficiency in spreadsheet software, such as Microsoft Excel or Google Sheets, demonstrating advanced competency in data manipulation, analysis and reporting.
• Strong attention to detail and accuracy.
• Ability to prioritise tasks effectively and meet deadlines.
• Excellent communication and interpersonal skills.
• Familiarity with estimac software or tools is a plus but not necessary training will be provided.
• Knowledge of soft-furnishings and upholstery processes is a plus.
• Passion for sustainable practices and commitment to our vision.

What we offer:

• Part time role, 10-15 hours per week initially
• Ideally to be in the Grantham studio one am/pm a week
• Competitive salary based on experience
• The chance to be part of a growing team that values attention to detail and craftsmanship
• Growth and development opportunities within the company
• If you are a highly organised and detail-oriented professional who shares our vision of creating bespoke and timeless sustainable homewares, we would love to hear from you.